Best Holiday Ever!!!
I am from Germany, but due to an international clientel I will write this in English. A horseback-riding trail through Spain has always been a dream of mine, and this year it finally came true! After careful selection me and a friend of mine decided to book a trail over Panorama Trails. We were warned by friends that many organization in Spain are not real, but Panorama Trails is absolutely reliable. The first thing that gives it an air of professionality is the fact that you are only asked to pay a certain percentage of the whole price, the rest to be payed a few weeks before the trip starts. There are many things included in the price, such as free transportation from and to the airports of Barcelona and Girona. The communication with the team of Panaroma Trails was easy, the person that coordinated our trail was able to talk English, Spanish and German fluently. She was open to any question we got and answered within 24 hours at most. When the trail we booked originally could not take place, because the were not enough people who booked it, we were offered either the possibility to book the same trail at another time, or another trail, that cost more than double the price, that took place at the same time for a minor charge. We booked the other trail and within a day we had the affirmation. The transportation to the first hotel room happened without any problems, and once we met the rest of the group, we knew that the holiday would be fun! We were a group of 9 persons. We were a nice mix of nationalities and age. Some were from Canada, some from France, some from Sweden and some from Germany. We were able to communicate in English, and our guide, Nacho, was the best guide I could have hoped for. He learned our names within an hour and was careful to select the horses fitting to our descriptions of our ability to ride. We started in the early morning, and after we had suficient time to get to know them,we started. It was an unique experience. Nacho made sure that everyone had understood the rules and the need for the rules in order to be able to gurantee a safe trip for everyone. Still he stayed frienldy at all times. A true professional, he knew when to be funny and when to be serious, so that everyone could enjoy the trip without injuries. The horses were well fed and well taken care of. When one horse lost one of his shoes, he was transported back and other horse was brought in, so that he would not hurt himself. When my horse developed pain in his back, Nacho massaged him so long, until the pain was gone and made sure that the pain stayed gone. Right before the ride along the beach, he made sure that everyone understood which rules to follow. It was important to him that everyone had fun during the trip, but safety came first for him! He was good with everyone in the group and his ability to make everyone feel welcome was amazing! Time just seemed to flew by and when the week was over everyone was stunned that this was supposed to be the end. We enjoyed amazingly good food and the most beautiful views. It was the perfect mix of taking care of the horses, riding and having free time to relax. During dinner, everyone engaged in interesting converstation and it was hard to say good night. In the end, it was hard for everyone to say goodbye, because we found good friends in everyone. This might have been my first trip with Panorama Trais, but certainly not my last! Even though it cost considereable money, it was worth every cent! In our group there were persons who did their third trip with this company and they bred their own horses, therefore knew how to treat horses right and they enjoyed the ride just as the rest of us did. If someone is thinking about doing such a trip in Spain, Panorama Trails in the company you should choose and put their trust in. For them, safety is as important as fun and no unreasonable risks are taken. The horses are really looked after and the guide took care of everyone of us. I will certainly come back next year!
a guest